My Take on Liberty National Insurance Reviews

As an insurance journalist, I understand the importance of thorough research when choosing an insurance provider.

Liberty National Insurance is a well-known company that offers a range of life insurance policies to individuals and employers.

To help you make an informed decision, I have delved into customer reviews and ratings to assess Liberty National Insurance’s reputation and offerings objectively.

Key Takeaways:

  • Customer reviews and ratings are essential in evaluating an insurance company’s reliability and quality.
  • Liberty National Insurance has received mixed customer feedback, with positive and negative reviews.
  • While some customers appreciate the company’s policies and services, others have expressed dissatisfaction with customer service and policy transparency.
  • When deciding your life insurance needs, thoroughly considering Liberty National Insurance’s strengths and weaknesses is crucial.
  • Exploring alternative insurance providers and comparing their offerings may be beneficial before finalizing your decision.

Liberty National Insurance Ratings and Complaints

When assessing Liberty National Insurance ratings, it’s crucial to consider customer satisfaction and the number of complaints the company has received. This information provides valuable insights into the overall quality of their services and policies.

Firstly, it’s important to note that Liberty National Insurance holds an A (Excellent) financial stability rating from AM Best, indicating a strong and stable financial position. However, it is equally important to acknowledge the complaints that the company has received.

“Customer complaints can shed light on potential issues with customer satisfaction and highlight areas that may require improvement.”

According to data compiled by the National Association of Insurance Commissioners (NAIC), Liberty National has received more complaints than anticipated.

While no company is immune to complaints, this higher-than-expected number may raise concerns about customer satisfaction.

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Analyzing the issues raised in the protests is essential to understand better the nature of these complaints and how they relate to customer satisfaction.

This can help identify potential areas of improvement for the company and allow prospective customers to make informed decisions about their insurance choices.

Liberty National Insurance Ratings:

Financial Stability Rating (AM Best)Complaints (NAIC)
A (Excellent)Higher than expected

While Liberty National Insurance holds a commendable financial stability rating, the higher number of complaints should not be overlooked. These complaints may reflect customer dissatisfaction and highlight areas where the company could improve its services and policies.

Policies and Riders Offered by Liberty National Insurance

Regarding life insurance, Liberty National Insurance offers a variety of policies and riders to cater to individual needs and preferences. Whether you’re looking for temporary coverage or lifetime protection, Liberty National has options.

Term Life Insurance

One of the primary types of policies offered by Liberty National Insurance is term life insurance. This policy covers a specified period, typically 10 to 30 years.

It offers a straightforward and affordable way to protect your loved ones financially in case of your untimely death.

Term life insurance is a popular choice for those who want coverage during their working years to support their family’s financial needs, pay off debts, or fund education expenses.

Whole Life Insurance

Liberty National offers whole life insurance for individuals seeking lifelong coverage and potential cash value accumulation.

This policy lasts your entire lifetime and provides a death benefit to your beneficiaries upon passing.

Additionally, whole life insurance offers a cash value component that grows over time, which you can borrow against or use for various financial needs.

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Riders to Customize Your Policy

Liberty National Insurance understands that every individual has unique needs and circumstances.

To further customize your policy, they offer a range of riders that can be added to your base policy.

These riders provide additional benefits and flexibility to enhance your coverage. Examples of everyday riders include:

  • Accidental Death Benefit Rider: Provides an additional death benefit if the insured passes away due to an accident.
  • Waiver of Premium Rider: Waives premium payments if the insured becomes disabled and unable to work.
  • Child Rider: Extends coverage to your children, providing financial protection for their future.
  • Living Benefits Rider: Allows you to access a portion of your policy’s death benefit if you’re diagnosed with a qualifying terminal illness.

These are just a few examples of the riders available with Liberty National Insurance. By adding specific riders to your policy, you can tailor it to meet your unique needs and provide additional protection.

Below is a diagrammatic representation of the policies and riders offered by Liberty National Insurance:

Term Life InsuranceAccidental Death Benefit Rider
Whole Life InsuranceWaiver of Premium Rider
 Child Rider
 Living Benefits Rider
Liberty National Insurance Policies and Riders

Liberty National Insurance Review Summary

In summary, Liberty National Insurance has its strengths and weaknesses. Let’s take a closer look at the pros and cons:


  • Convertible term coverage: Liberty National Insurance offers convertible term life insurance policies, allowing policyholders to convert their term policy into a permanent one if their needs change over time.
  • Financial solid stability rating: The company has received an A (Excellent) financial stability rating from AM Best, indicating a solid foundation and the ability to meet policyholder obligations.


  • Higher than expected complaints: Liberty National Insurance has received more complaints than expected based on data from the National Association of Insurance Commissioners (NAIC). This may raise concerns about the company’s customer service and overall customer satisfaction.
  • Lack of policy transparency: Some customers have expressed frustration with the lack of transparency in policy details, making it difficult to understand the terms and conditions of their coverage fully.
  • No online applications: Customers cannot apply for Liberty National Insurance policies online. Instead, they must speak with an agent to complete the application process.

It’s essential to carefully consider these factors and weigh them against your personal insurance needs and priorities before deciding.

Convertible term coverageHigher than-expected complaints
Strong financial stability ratingLack of policy transparency
 No online applications

Liberty National Insurance Rates and How to Get a Quote

Regarding Liberty National Insurance rates, the company does not provide online disclosure. Therefore, if you’re interested in obtaining a quote, it’s recommended that you reach out to a local agent who can provide you with accurate and personalized information.

By speaking with a knowledgeable Liberty National Insurance agent, you can better understand the rates available to you based on your specific needs and circumstances.

Liberty National Insurance rates can vary depending on your state of residence, the specific products you’re interested in, and your rate class. Generally, the best rates are typically offered to individuals who are young, healthy, and non-smokers.

To receive a Liberty National Insurance quote, contact a local agent who will guide you. They will ask questions about your insurance needs and preferences to provide a detailed quotation tailored to your situation.

Getting a quote from a local agent ensures you receive personalized attention and accurate pricing information that aligns with your specific requirements.

They can also help clarify doubts or concerns about Liberty National Insurance policies, riders, and overall coverage.

By directly communicating with a local agent, you can make an informed decision about your insurance coverage and find a suitable policy that meets your needs.


After a thorough evaluation of Liberty National Insurance based on customer reviews, ratings, policies, customer service, and rates, it is evident that the company has specific concerns and limitations.

While Liberty National Insurance offers convertible term coverage and boasts a solid financial stability rating, it has received more than expected complaints. This raises questions about customer satisfaction.

Additionally, the lack of transparency in policy details and the requirement to speak with an agent for pricing information may be inconvenient for potential customers.

Therefore, it is crucial for individuals seeking life insurance coverage to carefully assess their options and consider alternative companies that offer more transparent information and a better overall customer experience.

By doing so, they can make an informed decision that aligns with their needs and preferences.

In conclusion, while Liberty National Insurance has its strengths, it is essential to weigh them against the limitations and concerns to determine the most suitable insurance provider for your requirements.

Conducting thorough research and exploring various possibilities will enable you to make an informed decision and find a company that offers the transparency and customer satisfaction you deserve.


What types of insurance policies does Liberty National Insurance offer?

Liberty National Insurance offers both term and whole life insurance policies.

How can I manage my Liberty National Insurance policy?

Liberty National Insurance provides an online portal where policyholders can manage their policies and make payments.

How can I contact Liberty National Insurance customer service?

Liberty National Insurance customer service representatives can be reached by phone during business hours.

Does Liberty National Insurance offer online quotes?

No, potential customers will need to contact an agent for pricing information.

Are Liberty National Insurance rates disclosed online?

Potential customers must contact a local agent for a quote, as rates vary based on state, products, and rate classes.

Are there any concerns with Liberty National Insurance?

Yes, Liberty National Insurance has received more complaints than expected and lacks transparency in policy details.

Are there any limitations with Liberty National Insurance?

Customers cannot apply online and must speak with an agent to purchase a policy.

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Olivia is a finance expert with years of experience in the industry. She is passionate about helping people make informed decisions about their finances, and her expertise lies in the areas of loans and insurance policies.

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