Grange Insurance Review: My Honest Feedback

As an insurance journalist, I have had the opportunity to review and evaluate numerous insurance providers. Today, I want to share my honest feedback on Grange Insurance.

Grange Insurance is a company that prides itself on delivering quality service to its customers. They genuinely value customer feedback and use it to improve their business continuously.

With a customer service rating of 4.6 out of 5 from 2760 customers, they have received predominantly positive reviews.

Customers have praised Grange Insurance for its fast response time and helpfulness in handling claims. Knowing they are there when you need them the most is reassuring.

However, it’s essential to consider all aspects of their service, both positive and negative, before deciding.

Some customers have mentioned concerns regarding price increases and poor treatment. While these negative reviews should not be disregarded, it’s worth noting that individual experiences may vary, and it’s essential to evaluate Grange Insurance based on a comprehensive picture.

To provide a comprehensive overview and evaluation of Grange Insurance, I will focus on different aspects of their service, including customer satisfaction ratings, pricing and policy value, coverage and discounts, availability in various states, and their digital tools and online quoting. Let’s explore each of these aspects in detail so you can make an informed decision.

Key Takeaways:

  • Grange Insurance has a customer service rating of 4.6 out of 5 from 2760 customers.
  • Customers appreciate the fast response time and helpfulness in handling claims.
  • Some negative reviews mention price increases and poor treatment.
  • Evaluating Grange Insurance requires considering both positive and negative feedback.
  • Grange Insurance offers a range of coverage options and discounts that may vary by state.

Customer Satisfaction Ratings

According to customer reviews, Grange Insurance has received positive feedback from its policyholders, resulting in a customer service rating of 4.6 out of 5. As an insured customer, I can attest to the exceptional service and support that Grange Insurance provides.

Customers have praised Grange Insurance for their fast response time and efficiency in handling claims. When I filed a car accident claim, their team quickly assisted me, guiding me through the entire process and making it as hassle-free as possible.

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Another aspect that stands out is their clear communication. Grange Insurance representatives go above and beyond to explain coverage details and address any concerns or questions the customers may have. This level of transparency is highly appreciated and contributes to the overall satisfaction of the policyholders.

“Grange Insurance not only exceeded my expectations in terms of customer service but also provided me with peace of mind knowing that I am protected by a reliable insurance company.”

-Samantha Johnson, Grange Insurance policyholder

However, it’s important to note that Grange Insurance has also received some negative reviews like any other insurance provider.

A few customers have expressed dissatisfaction with price increases and perceived poor treatment. While it’s impossible to please everyone, it’s crucial to consider both positive and negative reviews to form an objective opinion.

Overall, the majority of customers have rated Grange Insurance highly for their customer service and responsiveness. Its consistently positive ratings show the company’s commitment to customer satisfaction.

Grange Insurance is worth considering if you value exceptional service and a reliable insurance provider.

To further illustrate the customer satisfaction ratings, here is a table summarizing recent Grange Insurance customer reviews:

RatingPositive ReviewsNegative Reviews
Five stars87060
Four stars129075
Three stars34030
Two stars9025
1 star7020

This table showcases the distribution of customer reviews across different rating levels, indicating overall high customer satisfaction with Grange Insurance. However, it’s crucial to consider individual experiences and factors that may influence ratings.

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Pricing and Policy Value

When analyzing Grange Insurance reviews, it’s essential to consider the aspect of pricing and policy value. Some customers have expressed dissatisfaction with price increases in their policies.

However, it’s crucial to remember that pricing and policy value can vary based on individual circumstances and coverage options.

To get accurate pricing information, I recommend contacting a Grange Independent Agent who can provide specific coverage details, discounts, and eligibility requirements tailored to your needs.

ProsCons
  • Responsive customer service
  • Helpful claims handling
  • Strong coverage options
  • Price increases
  • Policy value may vary

Coverage and Discounts

Having the right coverage can make all the difference regarding insurance. Grange Insurance understands this and offers a wide range of coverage options to meet the diverse needs of its customers.

Grange Insurance covers whether you’re looking for protection for your vehicle, home, or other valuable assets.

grange insurance policy reviews

Grange Insurance provides various coverage options that include:

  • New car replacement
  • Full glass coverage
  • Pet injury coverage
  • Mobile device coverage
  • Identity theft protection

The availability of these coverages may vary depending on the state you reside in. It’s important to note that not all coverages may be available in every state. To understand the specific coverage options available to you, it is recommended that you consult a Grange Independent Agent.

In addition to comprehensive coverage, Grange Insurance offers various discounts to help you save on your premiums. These discounts may include:

  • Multi-policy discount
  • Safe driver discount
  • Good student discount
  • Homeowner discount
  • Anti-theft device discount

Similar to the coverage options, the availability of discounts may vary by state. To determine which deals you qualify for and maximize your savings, it’s best to speak with a Grange Independent Agent who can provide personalized guidance based on your circumstances.

Grange Insurance understands that each customer has unique needs and strives to offer flexible coverage options and discounts to meet those needs.

By tailoring their offerings to individual requirements, Grange Insurance aims to provide the best possible protection at affordable rates.

Coverage Options and Discounts

Coverage OptionsAvailability
New car replacementSubject to state availability
Full glass coverageSubject to state availability
Pet injury coverageSubject to state availability
Mobile device coverageSubject to state availability
Identity theft protectionSubject to state availability
DiscountsAvailability
Multi-policy discountSubject to state availability
Safe driver discountSubject to state availability
Good student discountSubject to state availability
Homeowner discountSubject to state availability
Anti-theft device discountSubject to state availability

Availability and State Coverage

Grange Insurance provides coverage in select states across the United States. If you are considering Grange Insurance as your insurance provider, it’s crucial to check the availability of their services in your state. Currently, Grange Insurance is available in the following states:

  • Georgia (GA)
  • Illinois (IL)
  • Indiana (IN)
  • Iowa (IA)
  • Kentucky (KY)
  • Michigan (MI)
  • Minnesota (MN)
  • Ohio (OH)
  • Pennsylvania (PA)
  • Tennessee (TN)
  • Virginia (VA)
  • Wisconsin (WI)

Confirm if Grange Insurance operates in your state before proceeding with them as your insurance provider. Availability may vary, and choosing a provider that offers coverage in your area is essential.

This review will provide valuable insights into their services and customer experiences, helping you decide about your insurance needs.

Grange Insurance Review 2021
ProsCons
Fast response timeLack of advanced digital tools
Helpful claims handlingNo online quoting
Clear communication 

Conclusion

In conclusion, my review of Grange Insurance reveals a mix of positive and negative customer feedback.

Customers have praised their customer service and claims handling, with a customer service rating of 4.6 out of 5. However, some negative reviews also highlight price increases and poor treatment.

When evaluating Grange Insurance, it is essential to consider both the positive and negative feedback. Their coverage options and discounts may vary by state, so contacting a Grange Independent Agent is crucial to discuss specific coverage details, deals, and eligibility requirements.

Additionally, it’s worth noting that Grange Insurance’s digital tools and online quoting capabilities may not be as advanced as some other insurance companies.

Some customers have mentioned that the digital tools lack functionality and online quoting is unavailable. If digital tools and online capabilities are a priority for you, this is an aspect to consider.

To determine if Grange Insurance is the right choice, I recommend contacting a Grange Independent Agent who can provide personalized support and guidance based on your unique needs.

They can give you a comprehensive understanding of Grange Insurance’s offerings and help you make an informed decision.

FAQ

How do customers rate Grange Insurance?

Grange Insurance has a customer service rating of 4.6 out of 5 based on reviews from 2760 customers.

What are the positive aspects mentioned in customer reviews?

Customers praise Grange Insurance for their fast response time, helpfulness in handling claims, and clear communication.

Are there any negative reviews about Grange Insurance?

Some customers have mentioned price increases and poor treatment in their reviews.

Are the prices of Grange Insurance policies reasonable?

Pricing may vary based on individual circumstances and coverage options. You should contact a Grange Independent Agent for accurate pricing information.

What coverage options and discounts does Grange Insurance offer?

Grange Insurance offers a variety of coverages, including new car replacement, full glass coverage, pet injury coverage, mobile device coverage, and identity theft protection. The availability of these coverages and discounts depends on your state.

In which states is Grange Insurance available?

Grange Insurance is available in select states, including GA, IL, IN, IA, KY, MI, MN, OH, PA, TN, VA, and WI. However, availability may vary, so checking if Grange Insurance operates in your state is essential.

How advanced are Grange Insurance’s digital tools and online quoting capabilities?

Some customers have mentioned in their reviews that digital tools lack functionality and online quoting is unavailable. It is recommended to consider these factors based on your personal preferences for digital tools and online capabilities.

Should I consider Grange Insurance based on customer feedback?

Customer reviews provide valuable insights into the strengths and weaknesses of Grange Insurance. It is essential to consider positive and negative feedback when evaluating their services.

How can I determine if Grange Insurance is the right choice for me?

To determine if Grange Insurance is the right choice for you, it is recommended that you contact a Grange Independent Agent to discuss specific coverage details, discounts, and eligibility requirements.

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Olivia is a finance expert with years of experience in the industry. She is passionate about helping people make informed decisions about their finances, and her expertise lies in the areas of loans and insurance policies.

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